Fact

Southern Painting has painted over 50,000 single-family homes since 1989.

Frequently Asked Questions

Painting a house is labor intensive, time consuming, and potentially dangerous. To do it well requires preparation, the right tools, skilled labor, and a solid education about the different products, surfaces, and techniques involved. At Southern Painting, we know you will have some questions, and we have the answers!

1. How long have you been in business as a professional painting company?
Southern Painting has been in business since 1989 and painted over 50,000 single-family homes. In that time, we have perfected a system that guarantees prompt service, neatness, and customer satisfaction that has helped us build a reputation of trust, value, and dependability.

2. Are you bonded, insured, and licensed?
Yes, we are!

3. Do I need to put down a deposit before you get started?
We want you to enjoy a beautifully painted home with no up-front risk, when possible. We are so confident in our paint trade contractors, systems, and production quality that we require no money down for most homeowner jobs under $12,000. Larger jobs, jobs involving an out-of-state owner, rental or commercial properties will, however, normally require a payment schedule.

4. Are you a member of the Better Business Bureau?
Yes, we are a proud member of the Better Business Bureau. We are also extremely thankful for, and proud of, that the majority of our business comes from referrals via past customers, as well as their neighbors and friends.

5. What type of prep work do you do?
We take many steps to insure a quality job before we open the first can of paint! This includes preparation of all surface areas, including sanding, sealing, wood or drywall repairs, and other tasks. We also take various steps to protect your home while we work, including covering floors, furniture, permanent lighting, window glass, landscaping, lawn furniture, and automobiles.

6. Am I getting a good value for my money?
That will be for YOU to decide, but we believe our professional contractors ensure that the financial investment our customers make reflects a quality job, every time. We proudly offer a service guarantee, and will match any painting contractor estimate that reflects each and every point of our proven systems model - commitment to (and level of) service, contract specifications, professional experience, and warranties, as well as general liability insurance, bonding and licensing, follow-up, and reputation.

7. Do you have written references?
This web site lists a number of customer testimonials for each of our locations. We would also be happy to speak with you by telephone or e-mail and supply additional written references.

8. Will I receive a written, detailed estimate?
We inspect and measure every job individually, in order to provide you with a professional written estimate that will detail the entire process from A to Z.

9. Who will be doing the painting?
The Southern Painting Family works with carefully chosen and vetted paint trade contractors. They are skilled workers that take pride in ownership, and are consistently cautious, neat, and dependable. This translates into a quality job for you! In fact, our customers routinely comment on how much confidence they have in our professionals’ ability to be trustworthy and do a great job.

10. What quality of primers, paint, stains, and caulks will be used?
Good quality paint and caulk are key ingredients to achieving lasting, beautiful paint jobs. We only use top quality primers, paints, and stains from the very best manufacturers, such as Sherwin Williams, Benjamin Moore, and Pittsburgh Paint. Additionally, we use only professional caulking products designed for specific applications.

11. Will I receive a warranty?
We provide a written document regarding warranty items with each estimate. We offer a three-year limited warranty against peeling and blistering due to defective pain or stain workmanship, and a one-year warranty on all door treatments. All warranties are transferable should you sell your home.

The following items are not included in our warranties pre-existing surface damage; rust, caulk and mildew; galvanized metal, leaks
and floors; and/or any issues that may arise from the structure shifting, settling, and/or weather events out of our control.

 
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